About Us
Artcraft Home Improvements has been the go-to local source for home improvement work in Freeville, Ithaca, and the surrounding areas since 1982. No matter what home improvement services you need—from roofing and replacement windows to deck construction —our experienced team will use the highest quality labor and materials for amazing results for your home. We’re proud to be the region’s most trusted home improvement contractor.
Quality Service, Guaranteed
We aren’t out to make a quick buck by using low-quality labor and shoddy materials. We treat our customers’ homes as if they are our own, and we want them to enjoy the results of our work for many years to come. We offer the following guarantees on our work:
Premium-Craftsmen Guarantee
Your roof will be constructed by our highly skilled technicians using premium materials that will supersede even the highest workmanship standards. Excluding acts of God, your roof will not falter from normal, everyday exposure because it will be thoroughly inspected by our master craftsmen. This commitment to excellence allows us to offer you our Premium-Craftsmen Guarantee. In the unlikely event that your roof encounters any workmanship challenges, we will make any necessary repairs at no charge for the term of your agreement.
No-Blame-Game Guarantee
When a roof fails under the manufacturer’s warranty, often the homeowner is caught in the middle of a blame game. The contractor blames the roofing manufacturer’s product for the failure, and the manufacturer blames the contractor for faulty installation. This stand-off often leaves the homeowner out in the rain. Our No-Blame-Game Guarantee states that should a manufacturer make excuses and refuse to honor their warranty, we will accept total responsibility and repair your roof at no charge to you for the term of your agreement.
Ironclad, Lowest Investment Guarantee
Any contractor can price your roof for less by cutting corners and utilizing cheap materials and unskilled labor. It’s important to know what is and isn’t included in the roof you choose for your home. You don’t want to be left with an inferior roof built by an untrained labor force. That’s why we offer the Ironclad, Lowest Investment Guarantee. Not only do you receive a state-of-the-art roof built by highly skilled craftsmen, you also receive peace of mind knowing you obtained your roof for the lowest investment possible. If you later discover a comparable roof for less money than the one we constructed for your home, we will pay you the difference plus a $50 bonus. All we ask is the comparison be “apples-to-apples.”
We also offer our Happy Neighbor Guarantee, because we also live in and take pride in this community. We aren’t just roofing specialists; we are your neighbors, and we want you to feel good about the work we provide. We want to be able to say hello to you and your family when we see you around the neighborhood, so we only employ positive, warm, and friendly craftsmen on our award-winning team. They are highly skilled at what they do, and they want to make sure your family has a roof that’s not only structurally sound but also aesthetically pleasing. If we fail to provide you with a roof that meets these specifications, you won’t pay for the service until we have fixed the issues and you are completely satisfied with your roof.